Swiftcomm is an IT support company that provides various services to the education sector, including hardware and software support, network management, and security solutions.
Our in-house team of experts have extensive experience within the education industry, working across all primary schools, junior schools, colleges, universities and other educational establishments to provide a bespoke support service.
Customer satisfaction is a top priority at Swiftcomm; we pride ourselves on giving expert advice to provide a simple solution, always going the extra mile.
Due to the increase of technology access across schools in education, organisations, their staff, and students can reap numerous benefits from managed IT support services, such as increased efficiency, productivity, and security. Microsoft Office 365 is a cloud-based suite of services and applications designed specifically to meet the unique needs of the education sector. Its intelligent cloud solutions, innovative educational apps, and security features make it an ideal solution for institutions of all sizes.
Office 365 boasts a wide range of educational apps, including popular ones like Word, Excel, PowerPoint, and OneNote, which enable seamless collaboration and content sharing between students and teachers. Microsoft Teams is another valuable tool that offers education-specific features such as quiz creation, grading, and a centralised location for graded assignments. In addition, educational institutions can benefit from familiar Office applications and streamline their workflow and communication by integrating conversations, learning materials, and assessments.
Microsoft Teams is a feature-rich platform that can significantly enhance the efficiency of educational institutions. It provides a secure and accessible virtual communication and collaboration platform, enabling schools to adapt to new learning environments, such as hybrid or remote learning, and overcome physical barriers. With its vast array of educational tools, Microsoft Office 365 provides an all-in-one solution for the digital needs of education organisations, ensuring that they remain secure, efficient, and productive.
Swiftcomm offers a reliable and effective Voice over Internet Protocol (VoIP) phone system essential for educational institutions to maintain communication channels. Their fully managed communication package includes advanced call management features, such as call recording, conference calls, voicemail, and quick access to call history. This system enables educational staff to communicate seamlessly with their colleagues, students, and parents, making daily tasks more streamlined and manageable.
In addition to a robust phone system, mobile devices have become crucial for modern learning. Students & staff in schools rely heavily on their mobile devices to explore information, record their knowledge, and receive teacher feedback, regardless of location. As a result, educational institutions must integrate mobile devices into their curriculum, enabling students to access educational resources on the go.
Cybersecurity has become a significant concern for educational institutions due to the rising number of cyberattacks they face. These attacks can result in data breaches, financial loss, and reputational damage, making it crucial for educational institutions to prioritise cybersecurity. However, staffing shortages, funding constraints, and resource limitations often make it challenging for them to implement proper security measures.
Swiftcomm's cybersecurity professionals can help educational institutions to identify potential vulnerabilities in their systems and networks and implement proper security measures to prevent cyber attacks against education establishments. They can also train faculty and staff on cybersecurity best practices, making them more aware of the risks and how to avoid them.
By partnering with Swiftcomm, educational institutions can protect all critical data and secure systems and networks.
Cyber Essentials is a UK government-backed cybersecurity certification scheme that helps organisations of all sizes and sectors to protect themselves against common cyber threats. The strategy focuses on five key areas of cybersecurity: boundary firewalls and internet gateways, secure configuration, access control, malware protection, and patch management.
To achieve Cyber Essentials certification, an organisation must complete a self-assessment questionnaire and undergo an external vulnerability scan.
Cyber Essentials certification protects an organisation's data and systems and demonstrates to customers, partners, and stakeholders that the organisation takes cybersecurity seriously. Additionally, some contracts and tenders require suppliers to have Cyber Essentials certification as a minimum cybersecurity requirement.
Swiftcomm is a leading provider of disaster recovery solutions that help organisations protect themselves from the effects of outages or disasters. Swiftcomm's disaster recovery plans aim to maintain vital functions before, during, and after a disaster, minimising the impact on the business and ensuring a rapid recovery.
Swiftcomm's disaster recovery plans are designed to address a wide range of potential scenarios, including power outages, hardware failures, cyberattacks, and natural disasters.
The plans provide a comprehensive set of measures to mitigate the effects of these events, including backup and recovery solutions, failover capabilities, and redundant infrastructure.
Reduced Downtime: Swiftcomm's proactive approach to IT support can help to minimise downtime caused by technical issues. This means that schools and universities can maintain productivity and avoid costly delays.
Lower Total Cost of Ownership: By outsourcing IT support to Swiftcomm, schools and universities can reduce their total cost of ownership for their IT infrastructure. Swiftcomm can provide cost-effective solutions that help optimise performance and reduce the need for expensive upgrades or replacements.
Improved Security: Swiftcomm's expertise in security solutions can help to protect educational institutions from cyber threats, which can be costly to remediate. Schools and universities can avoid financial and reputational damage from a data breach by investing in robust security measures.
Predictable Costs: Swiftcomm offers a range of IT support plans that provide predictable costs for schools and universities. Educational institutions can budget for IT support without worrying about unexpected expenses.
Access to Expertise: Swiftcomm's team of IT experts can provide schools and universities access to the latest technology and best practices helping educational institutions to stay ahead of the curve and ensure that their IT infrastructure is optimised for their needs.
With a strong knowledge of local areas across the United Kingdom, we pride ourselves on delivering a tailored local service to businesses nationwide. Whether you need support for multiple sites or a single location, we’ve got you covered.
