Tel: 03333 200 222
Email: [email protected]

IT Support for Charities

The charity sector faces increasing pressure to provide high-quality services to all stakeholders in an increasingly digitised world.

To ensure their IT systems can effectively facilitate communication and service delivery, charities must keep up with the latest technologies.

Swiftcomm is a team of experienced professionals in the UK who work closely with charities to help them understand their legal obligations and find a secure, customised IT solution. Our primary objective is to provide excellent IT support services to charitable organisations, including offering assistance with system upgrades and replacements and conducting cost assessments. In addition, we aim to enable your charity to make well-informed decisions regarding future IT planning.

At Swiftcomm, we understand that charities have unique requirements when it comes to IT. Our team will work closely with your organisation to develop a tailored solution that meets your needs. We believe in providing value for money, and our experts will help you to identify the most cost-effective options for your charity whilst maintaining a high level of service to your customers.

Whether you need to upgrade your existing IT systems or replace outdated equipment, Swiftcomm is here to help. Our team is dedicated to providing the best IT support for charities, so you can focus on delivering high-quality services to those who need it most. Contact us today to learn more about how we can help your charity thrive in the digital age.

it support for charities

Swiftcomm’s Managed IT Services for Charities

Managed IT Support for Charities

Businesses in the charitable sector have unique compliance requirements to maintain stakeholder trust and ensure the safety of sensitive information and donations. Our company is well-equipped to assist organisations in achieving compliance and peace of mind by offering a range of IT services, cloud services and security solutions.

We offer access control, firewalls, threat detection software, cloud backups, and data encryption systems to safeguard sensitive information. This comprehensive approach ensures that organisations maintain the highest data security standards and comply with industry regulations.

In addition, we offer a help desk and online support specifically designed for the charitable sector. Our dedicated account managers provide remote monitoring and quick resolutions to IT issues, with a 95% success rate of solving problems within an hour.

By partnering with our company, organisations in the charitable sector can rest assured that their IT systems and sensitive information are handled with the utmost care and security, allowing them to focus on their important work of making a positive impact on the world.

Managed IT Support
Learn more
right-chevron
Microsoft Business Applications
Learn more
right-chevron
Microsoft Modern Workplace
Learn more
right-chevron
Microsoft Azure Infrastructure
Learn more
right-chevron
managed it support
Microsoft Office 365
Microsoft Modern Workplace
Microsoft Azure

Phone Systems for Charities

A modern communication solution is essential today, where teams work from various devices. Our company provides state-of-the-art IP telephone systems and unified communication solutions that combine live voice, audio, video conferencing, and web collaboration in one easy-to-use interface. Ensuring your employees can stay connected and communicate effectively, regardless of location. In addition, our solutions are tailored to accommodate the needs of multiple hybrid workplaces, so your team can stay productive and connected no matter where they are.

Gamma Horizon and 3CX Phone Systems for Charities
Learn more
right-chevron
Broadband and Connectivity
Learn more
right-chevron
Business Mobiles & Tablets
Learn more
right-chevron
Business Calls & Lines
Learn more
right-chevron
business-phones
Business Broadband Deals
iPad Deals
Business-Phone-Lines-1024x683

Cyber Security for Charities

Unfortunately, cybercriminals frequently target charities and non-profit organisations primarily because of the significant donations they receive. These organisations store vast amounts of sensitive data, which hackers can exploit to launch phishing and ransomware attacks, exposing confidential donor and organisational information. Such incidents can highly damage an organisation's reputation and lead to losing vital donor support.

Fortunately, Swiftcomm provides a wide range of excellent cybersecurity solutions to help reduce the risk of cyberattacks. We also offer penetration testing services to determine the security status of your systems and cybersecurity training to empower your teams to detect and respond to security threats. With our top-notch cybersecurity solutions, your organisation can safeguard its data, protect its reputation, and continue to fulfil its noble mission.

Cyber Security
Learn more
right-chevron
Cyber Essentials
Learn more
right-chevron
Threat Protection Webinar
Learn more
right-chevron
Small Business Cyber Security
Cyber Essentials
Threat Protection

Cyber essentials

Cyber Essentials is a UK government-backed scheme that helps organisations to protect themselves from cyber-attacks. It provides a set of minimum cybersecurity standards that all businesses, including charities, should implement to protect their data and systems. For charity businesses, Cyber Essentials can help safeguard donors' and beneficiaries' sensitive personal and financial information, ensuring their trust. The scheme covers five key areas: boundary firewalls and internet gateways, secure configuration, access control, malware protection, and patch management. By implementing these controls, charity organisations can reduce their vulnerability to cyber threats, safeguard their reputation, and protect their valuable data.

Threat Protection Webinar

A threat protection webinar for charities and their staff can provide valuable insights and practical tips on safeguarding against various threats, such as cyber-attacks, fraud, and physical security risks. The webinar can cover password management, phishing awareness, data protection, and emergency response planning. It can also provide examples of common scams and fraud schemes that target charities and explain how to recognise and report them. By attending this webinar, charities and their staff can enhance their knowledge and skills in threat protection, which can help them prevent potential losses and reputational damage.

24/7 Support

Swiftcomm provides exceptional customer support to charity organisations when managing their IT support. With a 24/7 support team, we are always available to assist with any IT issues or concerns that may arise. We understand the importance of technology in today's world and how it can significantly impact the success of charitable organisations. Our team has the knowledge and expertise to handle any IT-related problem efficiently and effectively, ensuring that your charity's operations remain uninterrupted. Swiftcomm values our customers' satisfaction and goes above and beyond to ensure they receive the highest quality support possible. Our commitment to providing 24/7 customer support to charity organisations sets us apart from the competition and helps our clients achieve their mission.

CareNetworkCambs
Care-Network-Cambridgeshire-Logo

“Swiftcomm were so supportive with this major workstream. It was a considerable investment for the charity, which whilst was needed, caused feelings of concern that it would work smoothly and that we would realise the benefits to staff that we had envisioned."

Susie Willis
Chief Executive Officer
Read Case Study
right-chevron-white
grey-tick-icon

Trusted by 100s of businesses

grey-tick-icon

Uniquely tailored approach

grey-tick-icon

Outstanding customer service

Swiftcomm Office Locations

With a strong knowledge of local areas across the United Kingdom, we pride ourselves on delivering a tailored local service to businesses nationwide. Whether you need support for multiple sites or a single location, we’ve got you covered.

swift-tag

Talk with us

We pride ourselves on being an honest trustworthy business communications provider
phone-icon
Telephone
Call 03333 200 222 or if you would prefer us to call you.
Schedule a call
email-icon
Email
We love emails, to send us one use [email protected] or fill in our
Contact Form
chat-icon
Live Chat
Got a question? Our live chat is open and ready to assist
Chat Now
Contact a specialist
crosschevron-down