Prior to bringing Swiftcomm onboard, our outsourced support had left KLM Engineering in a vulnerable state. So much so, whilst discussions were ongoing for Swiftcomm to take over the contract, we suffered (what has become all too common) a cyber-attack on all KLM’s systems. Fortunately, Swiftcomm were able to secure the file server, but the remaining were beyond saving. Through complete dedication and a full understanding of the situation, Swiftcomm supported KLM throughout. Rebuilding, reassuring and working closely with KLM, confidence has been firmly established with the resilience of our network infrastructure. Ongoing monitoring of all our network has proven to ensure performance and security are maintained.Simon Kidd - Operations Director
KLM Engineering was founded in 1977 and provides a complete, flexible and highly competitive outsourced Engineering and Fabrication capability. Key business areas include;
KLM Engineering approached Swiftcomm when they were looking to upgrade their IT infrastructure. They had two servers coming to the end of their lifecycles and were looking to improve their resiliency by implementing a business continuity disaster recovery solution (BCDR).
Further to these near-term requirements, there was a second phase to improve the core network infrastructure and increase cyber security within the business.
Phase one - Server Infrastructure
The first phase was identifying the existing infrastructure and understanding the requirements that KLM Engineering had from their server infrastructure in the next lifecycle. It was highlighted that business continuity was a huge factor as this server environment was relied upon for production in the factory.
After consultation, we implemented the following for KLM Engineering;
Phase two - Networking and Cyber Security
Following the successful completion of phase one, we began the undertaking of the second phase, which included upgrading the network infrastructure and cyber security. These works included the following;
Working with KLM Engineering, we were able to assist them in modernising their IT infrastructure, improving business continuity and strengthening their cyber security, all while providing minimal disruption to end users or factory production.
As a result of these actions, KLM Engineering has experienced the following;