Tel: 03333 200 222
Email: [email protected]

IT Support Cambridge

Welcome to Swiftcomm IT Support Cambridge, your trusted partner for all your technology needs. We understand the critical role that IT plays in the success of your business, and our dedicated team of experts is here to provide comprehensive and reliable IT solutions tailored to your specific requirements.

Whether you are a small start-up, a growing mid-sized company, or an established enterprise, our goal is to ensure that your IT infrastructure operates seamlessly, allowing you to focus on what you do best.

From network setup and security to cloud computing and data backup, our skilled technicians are equipped with the latest tools and knowledge to deliver prompt and efficient support. Experience peace of mind knowing that your IT systems are in capable hands.
Contact Swiftcomm IT Support Cambridge today and let us handle your technology while you concentrate on driving your business forward.

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IT Support Cambridge

Core Business Values and Commitments

At Swiftcomm, we take pride in providing businesses in Cambridge with high-quality and reliable services that cater to their unique technology requirements. This commitment to excellence is driven by our core business values, which are centred around putting our customers first. We understand the importance of delivering services that are tailored to meet the individual needs of each client. As such, we have built an effective level of customer flexibility into our offering. At Swiftcomm, we know that your business requires a certain level of protection against cyber threats. That's why we've built a cyber security defence platform that is designed to keep your business activities secure. Our commitment to providing top-class services is reflected in our technical support teams who are always on hand to ensure that your IT systems remain up and running. At Swiftcomm, our aim is to help your business thrive by providing a wide range of services that will enhance your daily operations.

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Protection for Your Business

In today's digital age, businesses face various security threats such as hacking, data breaches, and other cybercrime activities. It is crucial for businesses to protect their sensitive data and safeguard their reputation. This is why safeguarding businesses from cyber threats is essential.

Swiftcomm IT Support in Cambridge provides top-notch cyber security defence platforms and solutions to help businesses protect their data and secure their network. Their technical support teams are committed to their core business values and provide high-quality and reliable services to ensure customer satisfaction.

Swiftcomm IT Support in Cambridge offers a comprehensive range of services, including network security, secure cloud backup services, and business continuity solutions. They tailor their services to meet the unique needs of each business, rather than applying a one-size-fits-all approach. This flexibility and effective level of protection make them a trustworthy company for businesses.

Their cyber security defence platform provides businesses with protection against online threats, ensuring that only legitimate traffic is allowed through their network. They also offer assistance to businesses in upgrading their current IT systems, offering cloud services and reliable communication services such as business VoIP, office 365 and mobile services.

In conclusion, businesses must protect their data and network from security threats. Swiftcomm IT Support in Cambridge provides businesses with the necessary cyber security defence platforms and solutions to safeguard their businesses from security threats. Keywords: cyber security, protection for businesses, cyber security defence platform, network security, security threats.

In conclusion, businesses must protect their data and network from security threats. Swiftcomm IT Support in Cambridge provides businesses with the necessary cyber security defence platforms and solutions to safeguard their businesses from security threats. Keywords: cyber security, protection for businesses, cyber security defence platform, network security, security threats.

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Services Swiftcomm provides in Cambridge

Swiftcomm is a Cambridge-based IT support company that offers the following:


Managed IT Services

We provide bespoke services to give our clients the peace of mind to focus on growing their businesses. Our services include a proactive approach to monitoring, 24/7 support, and regular maintenance to ensure that your systems are running smoothly and efficiently



We understand the importance of cybersecurity in today's digital world. This is why we offer a range of cybersecurity solutions to help protect your business from cyber threats. Our solutions include firewall protection, antivirus and anti-malware software, and regular security audits.


Cloud Services

We provide a broad range of cloud-based solutions to help businesses of all sizes scale their operations quickly and efficiently. Our cloud services include cloud hosting, storage, and cloud backup/migration solutions.


Quick Response Times

A Service Desk with speedy response times for optimal efficiency. All staff are on hand to ensure in-house expertise is available to our customers & to provide the average response time as low as possible; our customers can always expect a high level of service.


Data Backup and Recovery

We understand how devastating data loss can be for a business. We offer data backup and recovery solutions to ensure your business can recover quickly from any data loss event.


24/7 support

A Service Desk with proactive monitoring with speedy response times for optimal efficiency. Swiftcomm offers 24/7 IT support to ensure that businesses can get the help they need at any time of the day or night from experienced staff. In-house team with certified technical experts ready to go the extra mile.

Choosing Swiftcomm for IT support in Cambridge will ensure reliable and customised IT solutions, fast response times and 24/7 support, giving you peace of mind to focus on your business goals.

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Choosing the Right IT Support Package in Cambridge

Determining the right IT support provider for your business is critical to ensuring the smooth operation of your systems and avoiding costly downtime. Here are some factors to consider when selecting an IT support provider:

Assess IT support needs: Before beginning your search, evaluate your business's IT needs. Determine what level of support is required to meet your objectives, including the type of systems and applications that you use.

Check for experience and expertise: Look for an IT support provider with a proven track record of working with businesses similar to yours. Check their credentials, certifications, and references to ensure they have the relevant expertise to support you.

Choose a provider with a proactive approach: A good IT support provider should not only react to issues but also proactively identify potential issues and prevent them from happening.

Evaluate their availability and response time: It is important to choose an IT support provider that can respond quickly to your needs, especially if you are dealing with critical issues.

Understand their pricing and contract terms: Before making a commitment, make sure you understand the pricing structure and contract terms, including any hidden fees or additional charges.

Look for strong communication skills: The IT support provider you choose should demonstrate excellent communication skills and be able to explain technical issues in a way that is understandable to everyone.

Evaluate security measures: Ensure that the IT support provider you choose has the necessary security measures in place to protect your business data and systems.

By considering these factors, you can choose the best IT support provider for your business, ensuring a smooth and secure operation of your systems.

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Swiftcomm's Experienced IT Support Team in Cambridge

Our experienced team of professionals has been trained to provide award-winning support to ensure our clients receive exceptional customer service.

We have experts in network administration, cybersecurity, software development, hardware maintenance, and more. Our expert team's diverse skills and knowledge allow us to provide our clients with comprehensive and customised IT support & Consistent Customer Service Excellence.

At Swiftcomm, communication is key to providing effective IT support. That's why we strongly emphasise clear and frequent communication with our clients. We provide regular updates on the status of projects, ensure that our clients understand our services, and are always available to answer any questions or concerns..

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Average Response Times

One key factor that sets Swiftcomm apart from other IT service providers is our commitment to responding quickly to support requests. As a result, when clients contact Swiftcomm with an issue, they can expect a response within minutes rather than hours or days.

This level of responsiveness is achieved through advanced technology and a skilled team of IT professionals. Swiftcomm uses cutting-edge tools and software to monitor technical issues & client systems around the clock, enabling them to identify and resolve any problems quickly.


Fast Response Onsite IT Support

In addition to our remote support services, Swiftcomm also offers fast response on-site IT support. If an issue cannot be resolved remotely, one of our technicians will come to your office to provide on-site support. The benefit of this service is that you don't have to wait for a technician to arrive, as Swiftcomm has a team of technicians ready to assist you immediately. With Swiftcomm, you can rest assured that your IT issues will be resolved quickly and efficiently, minimising downtime and maximising productivity.


The Importance Of Cyber Security Services

As a Managed Security Service Provider (MSSP), As an MSSP, Swiftcomm is well-positioned to provide comprehensive security services and antivirus software to organisations that may need more resources or expertise to manage their security posture.

Cyber security solutions are designed to protect businesses and organisations from cyber threats such as hacking, data theft, and other malicious activities. Cybersecurity services offer a range of solutions to ensure that companies and organisations are protected from cyber-attacks. These services include network security, endpoint security, data security, and identity and access management.

With advanced threat detection capabilities, Swiftcomm's staff can help identify security threats before they cause significant harm to your organisation using sophisticated tools and techniques such as machine learning, behavioural analysis, and threat intelligence to identify potential threats and vulnerabilities.


IT Support Backup Disaster Recovery Plans

We offer disaster recovery services designed to help protect your business from the unexpected. By investing in our services, you can safeguard your critical data, maintain business continuity, and minimise downtime in a disaster, ensuring business continuity.

Our disaster recovery plans are designed to be affordable and scalable, making them cost-effective for businesses of all sizes.

Various regulations require businesses to have a disaster recovery plan, such as HIPAA, PCI DSS, and SOX. With our services, you can ensure your organisation complies with these regulations, reducing your exposure to legal and financial risks.


Microsoft's Modern Workplace

Swiftcomm can help businesses fully leverage the power of Microsoft Office 365 by providing a range of services, including implementation, training, and ongoing support. As a result, our customers can get up and running with Microsoft Office 365 quickly and easily and ensure they get the most out of the technology to allow staff to focus on business goals.

With Microsoft’s Modern Workplace solutions, your business can improve employee satisfaction and productivity by creating seamless communication tools and collaborating across multiple platforms.

All while maintaining the integrity and security of your systems and data.


Managed WIFI

In today's digital age, fast and reliable Wi-Fi networks have become necessary for businesses of all sizes. Connecting to the internet quickly and efficiently is critical for employees to perform their tasks and for companies to deliver their services to customers. Conversely, slow or inaccessible Wi-Fi can significantly impact a business's productivity, customer satisfaction, and overall success.

With SwiftComm's managed Wi-Fi solutions, businesses can experience faster and more reliable internet connections, which can help improve their overall efficiency and productivity. In addition, with a managed Wi-Fi network, employees can easily access critical data and applications, share files, and collaborate in real-time, streamlining business operations and enhancing communication within the organisation.

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Swiftcomm IT Service Levels

15 Mins
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Customer Satisfaction
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Frequently Asked IT Support Cambridge FAQs

Swiftcomm IT Support offers a wide range of services in Cambridge, including but not limited to: hardware and software troubleshooting, network setup and configuration, data backup and recovery, virus and malware removal, software installation and upgrades, and general IT consultation.

Absolutely! Swiftcomm IT Support can assist you with setting up and securing email accounts in Cambridge. Whether you're using popular email services like Gmail or Outlook, or you have a custom domain email, our experts can guide you through the process of setting up accounts, configuring email clients, and implementing robust security measures to protect your sensitive information.

Our typical response time for IT issues is less than 15 minutes.

The Service Level Agreements (SLAs) we offer are determined by the agreed-upon hours of coverage and the priority of your request or issue. However, our common objective is to address and resolve any problems you encounter within the same business day.

At Swiftcomm, we are committed to providing our clients with the best IT solutions and services in the industry.

Contact us today to learn how we can help you take your business to the next level.

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