Swiftcomm is a Peterborough-based IT support provider headquartered at Unit 6, Tesla Court on the Innovation Way business park. We support ambitious small and mid-sized businesses across Peterborough and Cambridgeshire with managed IT, Microsoft 365, cyber security and cloud services — backed by a 15-minute average response time and a 99% customer retention rate.
Local businesses we're proud to work with include BeMoto, Crowland Cranes, Noya Motor Group and CropLife.
From our office on Innovation Way, our engineers provide proactive managed IT support to businesses across PE1 to PE9 and the wider Cambridgeshire region. Unlike remote-only providers, we can be on-site at client premises in Fengate, Lynch Wood, Orton Southgate, Bretton or Hampton when an issue needs hands-on attention — and we resolve over 95% of tickets remotely on the first call.
Our managed IT service covers 24/7 monitoring, patch management, endpoint protection, helpdesk support and strategic IT roadmapping. Every Peterborough client is assigned a dedicated account manager who understands their environment, their sector and their growth plans — not a rotating pool of support agents.
Swiftcomm holds Cyber Essentials Plus certification and is ISO 27001:2022 accredited, meaning we're independently audited against the highest information security standards in the UK. For Peterborough businesses in regulated sectors — legal practices, accountants, financial services firms, and manufacturers with IP to protect — that accreditation matters.
We deliver multi-layered cyber security covering email security, endpoint detection and response, firewall management, user awareness training, and Cyber Essentials certification support for clients pursuing their own accreditation. If your Peterborough business handles sensitive client data, supplier contracts or manufacturing designs, we'll help you put the right controls in place.
Swiftcomm is a Microsoft Solutions Partner for Modern Work, which means we've demonstrated verified expertise in deploying and managing Microsoft 365 cloud environments. For Peterborough businesses moving off ageing on-premise servers, we handle the full migration — Exchange to Exchange Online, file shares to SharePoint and OneDrive, and legacy apps to Azure — with minimal disruption to your team.
We also deliver Microsoft Teams enablement, Intune device management, and Azure infrastructure for clients who need more than a standard 365 tenancy. If your IT conversations now include phrases like "Copilot", "Conditional Access" or "hybrid identity", we can translate them into something practical for your business.
With the UK PSTN switch-off in 2027, every Peterborough business still running ISDN lines or a legacy PBX needs a migration plan. Swiftcomm supplies cloud-based VoIP phone systems, SIP trunks, leased lines and business broadband — so you can replace outdated telephony without losing number continuity or call features your team relies on.
Our connectivity services include full-fibre FTTP provisioning across Peterborough, dedicated Ethernet leased lines for higher-bandwidth sites, and failover solutions for businesses where downtime costs real money.
"After initially supplying and managing our Voip telephone system a few years back, SwiftComm now manage our whole IT infrastructure. A very professional, responsive and friendly team of people throughout. Highly recommended."
Steve Miller - PDS Vision"Swift have provided IT support to Care Network Cambridgeshire for 2 years, they have helped us change the way we work enabling everything to transfer smoothly from working in offices to working from home. They are incredibly responsive providing quick, helpful answers to issues faced by users. All our staff feel confident to raise issues knowing that they won't be baffled by tech-speak."
Cheryl Lowe - Care Network CambridgeshireWe take great pride in offering exceptional IT services and support to companies in Peterborough and the surrounding areas throughout the United Kingdom.
Address: Unit 6, Tesla Court, Innovation Way, Peterborough PE2 6FL
Tel: 03333 200 222
Email: [email protected]
Opening hours: Monday-Saturday 8am-8pm (with 24/7 support available on eligible contracts)
Our Peterborough office is at Unit 6, Tesla Court, Innovation Way, PE2 6FL — on the Innovation Way business park just off the A1(M) at junction 17. Clients are welcome to visit by appointment.
For contracted clients in Peterborough and the immediate surrounding area, we aim to have an engineer on-site within four hours for priority issues. Most tickets — over 95% — are resolved remotely on the first call, so on-site visits are rare but fast when needed.
We typically support Peterborough businesses with between 10 and 250 users, though we work with smaller teams and larger multi-site organisations where there's a good fit. If you have no in-house IT, we act as your full IT department; if you already have internal IT, we provide specialist capacity and out-of-hours cover.
Yes. Swiftcomm is a Microsoft Solutions Partner for Modern Work, the current designation for partners with verified Microsoft 365 and cloud expertise.
We hold Cyber Essentials Plus and are certified to ISO 27001:2022 — the international standard for information security management. Both are independently audited annually.
Yes. Alongside our Peterborough office, we have teams working across London, Cambridge, Northampton, Leicester, Nottingham, Birmingham and Milton Keynes, which means we can support multi-site businesses with a consistent service.
Yes, 24/7 support is available on eligible managed service contracts. Our standard helpdesk operates Monday–Saturday 8am-8pm, with out-of-hours and additional weekend cover added as required.
We handle the transition for you. After a free IT audit of your current setup, we document your systems, plan the cutover, notify your outgoing provider, and take over support on an agreed date — usually with no downtime for your team.
