Tel: 03333 200 222
Email: [email protected]

IT Support Peterborough

Swiftcomm delivers exceptional IT support services in Peterborough and surrounding areas. We are a leading IT support provider with many years of experience providing technical support; our skilled professionals offer customised technology solutions, reliable support, proactive maintenance, and effective troubleshooting. 

Focus on your core operations while our knowledgeable teams handle your technology needs with professional advice and expertise.

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IT Support Peterborough
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IT Support Services Peterborough

Swiftcomm specialises in delivering comprehensive, tailored IT support services for organisations in the area. Our experienced team offers proactive monitoring, troubleshooting, network security, and data backup solutions.

We excel in managing products, apps, and computers, minimising downtime and optimising performance. With cost-effective IT services, we help you avoid expensive technology issues.

Partner with Swiftcomm in Peterborough for exceptional service, seamless software and equipment integration, and optimised IT systems to save money and help your business grow.

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IT Support Peterborough

Swiftcomm provides comprehensive managed IT support in Peterborough. Our experienced team ensures reliable and efficient technology solutions, including cyber security measures to protect your data and IT systems.

We also offer cloud services for seamless scalability and accessibility. With our responsive desk services, we handle daily IT operations, allowing you to focus on your core business goals with peace of mind.

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IT Consultancy Peterborough

Swiftcomm offers expert IT consultancy services in Peterborough. With our deep industry knowledge and experience, we provide tailored solutions to address your specific business needs.

Our consultants will assess your IT infrastructure, identify areas for improvement, and develop strategies to optimise your technology ecosystem.

IT Technical Support Specialists

Swiftcomm offers bespoke, scalable IT support solutions for companies in the Peterborough area. Our skilled team provides personalised solutions tailored to your unique business goals and challenges.

From proactive maintenance and monitoring to network management, cybersecurity, data backup, and more, we ensure your IT systems run smoothly and securely. With our proactive approach and industry expertise, you can focus on your core business needs while we handle your evolving IT requirements for sustained success

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Kieran Wood - IT Support
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Managed IT Support

Our IT support specialists help unlock your businesses full potential. Our expert professionals analyse your IT systems, accounts, and equipment, delivering tailored solutions. We provide our customers with local support both on-site and remotely.

Prioritising people and information security, we offer proactive monitoring, 24/7 technical support, and regular maintenance, safeguarding against threats like identity theft. Benefit from flexible pricing for optimal performance

Managed IT Support
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Cyber Security

Our first-class service provides real-time cybersecurity solutions to safeguard your company from cyber threats. Benefit from firewall protection, antivirus, anti-malware and regular security audits.

Protect your company from identity theft with our dedicated offerings. Our service desk is always available to provide support for your cybersecurity needs.

Cyber Security
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Cloud Services

Supercharge your Peterborough business with Swiftcomm's state-of-the-art Cloud Services. Experience seamless data and application management in the cloud, ensuring unmatched flexibility and scalability. 

Our skilled team will guide you in choosing bespoke cloud solutions, including hosting, storage, and backup/migration services. Elevate your company today!

Cloud Services
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Business Phone Systems

Upgrade your communication infrastructure with Swiftcomm's Business Phone Systems. 

Businesses can choose from VoIP, PBX, or hosted phone systems. Enjoy features like call forwarding, auto-attendant, voicemail, conferencing, and mobile integration.

Trust our expertise for seamless installation, upgrades, maintenance, and ongoing support.

Business Telephone Systems
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Data Backup & Recovery

Protect your business data with Swiftcomm's trustworthy Data Backup and Recovery solutions. Experience secure backups and quick data recovery during unexpected events. 

Our automated backups, routine testing, and cost-effective disaster recovery plans minimize downtime, ensuring we maintain uninterrupted business operations while adhering to regulatory standards like HIPAA, PCI DSS, and SOX.

Data Backup and Recovery
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Managed Wi-Fi

Our expert team manages your Wi-Fi network, allowing you to focus on your businesses core activities. We offer complete Wi-Fi management, from installation to monitoring and troubleshooting.

With reliable connectivity and round-the-clock support, trust Swiftcomm for customised IT solutions and peace of mind in achieving your business goals.

Managed Wi-Fi
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"In 2022, it was revealed that 39% of businesses in the UK had suffered a cyber attack over the previous 12 months, with many facing a material outcome, such as loss of money or data"
GOV.UK - Official Statistics 2022
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IT Support Professionals

Swiftcomm offers specialised IT Support services designed to cater to the distinct requirements of companies in Peterborough. With our in-depth knowledge of the local market, we deliver swift and dependable solutions aligned with your business objectives.

Whether it's computer support, network management, data security, or cloud solutions, our expert team provides tailored solutions that suit your industry and company size. Rely on us for proactive assistance and strategic guidance, helping your business grow and enabling your technology infrastructure to thrive.

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What our customers say...

2 reviews from Swiftcomm's 5 star google review page.
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"After initially supplying and managing our Voip telephone system a few years back, SwiftComm now manage our whole IT infrastructure. A very professional, responsive and friendly team of people throughout. Highly recommended."

starsSteve Miller - PDS Vision
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"Swift have provided IT support to Care Network Cambridgeshire for 2 years, they have helped us change the way we work enabling everything to transfer smoothly from working in offices to working from home. They are incredibly responsive providing quick, helpful answers to issues faced by users. All our staff feel confident to raise issues knowing that they won't be baffled by tech-speak."

starsCheryl Lowe - Care Network Cambridgeshire
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Certified IT Engineers in Peterborough

Our certified IT engineers are dedicated to providing exceptional IT support in Peterborough and surrounding areas.

Our in-house engineers have extensive expertise and regularly update their certifications to stay current with technological advancements. With their vast experience, they swiftly identify and resolve IT problems quickly, reduce costs, minimise downtime and maximise productivity for our valued clients.

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Rapid Response Times

Swiftcomm Peterborough guarantees rapid response times for uninterrupted IT support across various sectors. Our dedicated and knowledgeable team of specialists is always ready to address your IT needs efficiently. Over 95% of our customer support requests are resolved remotely within one phone call.

We offer purpose-built training, robust processes, a responsive service desk, and cost-effective solutions to optimise equipment utilisation and add value to your organisation.

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Trusted Cyber Security Solutions

Safeguard your company with our advanced cybersecurity solutions. Our cutting-edge protection defends against evolving threats, ensuring the security of your valuable data and sensitive information.

With a team of expert professionals, we deploy robust security measures and leverage advanced technologies to safeguard your sensitive data from cyber-attacks proactively.

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Tailored IT Support Peterborough

Our IT support professionals understand that every business is different. We take the time to understand your business objectives and align help desk services around your specific business needs.

We take pride in supporting local businesses by providing technical expertise to improve their IT systems. We offer a range of support solutions, including in-house and remote support, to solve any serious technical problems or issues.

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Embrace Cloud Computing

Swiftcomm offers scalable and flexible cloud computing solutions in Peterborough that streamline daily operations and foster collaboration across industries. Benefit from secure data storage, seamless application access, and simplified IT management. 

Our trusted support team provides excellent customer service and unlimited advice, ensuring a smooth and successful cloud journey for your business.

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Industry-Leading IT Support Tools

Swiftcomm, a trusted IT support company in Peterborough, offers customised solutions for diverse sectors. Our cutting-edge technologies empower our expert team to deliver prompt solutions with proactive monitoring, 24/7 anti-virus checks, and round-the-clock cyber threat surveillance. 

Rely on us for advanced and reliable IT support tools, including remote monitoring, help desk applications, network management tools, system diagnostics software applications, telephone systems, disaster recovery service, email security, and anti-virus.

Swiftcomm IT Service Levels

15 Mins

Average response time

97%

Customer Satisfaction

4hrs

Average resolution time

99%

Customer Retention

30Sec

Call answer time

86%

First Contact Resolution

Swiftcomm Peterborough Office 

We take great pride in offering exceptional IT services and support to companies in Peterborough and the surrounding areas throughout the United Kingdom.

IT Support Peterborough FAQs

At Swiftcomm, we understand that IT support needs differ for each business. We provide IT services tailored to diverse markets, including network security, hardware & application support, cloud computing, data backup/recovery, and IT systems monitoring.

Our expert team assesses your requirements, recommend IT systems and new software, solve outstanding IT problems, and future proof your business.

Swiftcomm is one of the leading IT support providers in the Peterborough area. Our unwavering commitment to our clients satisfaction through tailored solutions, swift response times, a dedicated account manager, and a round-the-clock help desk guarantee uninterrupted business operations.

With our team of technical experts throughout, we deliver reliable IT services and take a proactive approach to ensure our customers succeed. Our comprehensive offerings include IT management, helpdesk support, and consultancy services. Serving Peterborough, Northamptonshire, and Cambridgeshire, we also provide telephony solutions and assign dedicated account managers.

Trust Swiftcomm as your IT support company for enhanced IT functionalities, robust security features, and minimal disruption to your business.

Swiftcomm Peterborough specialises in delivering complete IT services to local businesses across multiple diverse industries. 

With expertise in network infrastructure design, cybersecurity, cloud computing, data backup and recovery, hardware and application troubleshooting, system monitoring, and IT consulting, we provide tailored solutions that meet the unique IT requirements of each client.

Swiftcomm offers flexible IT support packages in the Peterborough area to cater to different business needs. Our packages range from basic support for essential maintenance and troubleshooting to comprehensive packages that include proactive monitoring, cybersecurity measures, and strategic IT planning.

With our tailored options, you can choose the level of support that aligns perfectly with your requirements and budget.

Swiftcomm prides itself on its rapid response to IT issues, aiming to address them within 15 minutes. Our Service Level Agreements (SLAs) are designed based on coverage hours and priority to ensure efficient problem resolution.

Over 95% of our customer support requests are resolved remotely within one phone call.

With a knowledgeable team and a dedication to exceptional customer service experience, Swiftcomm provides a comprehensive 360-degree IT support service. Our dedicated service desk delivers bespoke IT solutions, ensuring your business receives prompt, tailored assistance. Count on Swiftcomm for fast, efficient, and personalised IT support.

Expand your business reach with Swiftcomm's comprehensive IT support beyond Peterborough. Our IT services extend to various locations, ensuring seamless daily operations and timely assistance for all your sites.

Whether you have multiple offices or a remote site, trust Swiftcomm to provide reliable and efficient IT support wherever needed. Our customers' businesses experience our exceptional support no matter where your business takes you.

At Swiftcomm, we understand the importance of uninterrupted IT operations, which is why we offer 24/7 IT support service. Our dedicated team of experts, including a skilled management team and experienced desktop support engineers, is available around the clock to address any technical issues.

Whether it's a critical systems failure or an application problem, our professionals are just a phone call or email away, providing prompt and reliable support. In addition to troubleshooting, we also offer project management services to ensure seamless implementation of IT initiatives.

Swiftcomm proudly holds strong relationships with Microsoft as a Microsoft Silver Partner. This recognition demonstrates our commitment to excellence and proficiency in delivering exceptional services to our clients.

Microsoft Silver Partners have undergone rigorous training and certification processes to equip our team of experts with the necessary skills and knowledge. This ensures that we provide top-notch IT solutions and support tailored to your business requirements.

Microsoft Silver Partners give you access to exclusive resources and support from Microsoft. This includes staying up-to-date with the latest updates and innovations in Microsoft technologies and priority support from Microsoft.

Contact us today to learn how we can help you take your business to the next level.
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Trusted by 100s of businesses

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Uniquely tailored support approach

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Outstanding customer service

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We pride ourselves on being an honest trustworthy business communications provider
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Call 03333 200 222 or if you would prefer us to call you.
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