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IT Support for Manufacturing

Manufacturing businesses rely heavily on technology to optimize their operations and ensure efficient production processes. However, with the increase in cyber threats and data breaches, it is crucial for businesses to partner with reliable and experienced managed IT service providers such as Swiftcomm to secure their operations.

Swiftcomm offers mobile device management solutions that can protect your valuable assets from malicious attacks and data breaches. By implementing a secure mobile device management solution, businesses can ensure that their mobile devices are protected from unauthorized access, malware, and other security threats. This can help to safeguard sensitive information and ensure that daily operations are not disrupted.

In addition to mobile device management solutions, Swiftcomm provides comprehensive support for daily operations. Manufacturing processes require constant monitoring for optimal performance, and Swiftcomm has extensive experience in managing various aspects of manufacturing processes, from inventory tracking to hazardous material containment. By outsourcing these tasks to a reliable managed IT service provider, businesses can focus on production goals and product quality.

Furthermore, Swiftcomm conducts risk assessments to identify potential vulnerabilities in your systems. This proactive approach to security can help businesses stay ahead of potential threats and avoid costly data breaches. By partnering with Swiftcomm, manufacturing businesses can rest assured that their operations are secure and their technology infrastructure is functioning optimally.

it support for manufacturing

Swiftcomm’s Managed IT Services for Manufacturing

Managed IT Support for Manufacturing

Managed IT support has become increasingly important for any manufacturing business looking to optimise their operations, streamline processes and reduce costs. With the constant evolution of technology, manufacturing businesses need to stay up-to-date with the latest hardware, software and networking infrastructure to stay competitive. This is where managed IT support comes in, offering businesses the ability to focus on business goals while outsourcing IT management to experienced professionals.

Manufacturing companies face a unique set of IT challenges that require specialized expertise to address. These challenges may include the need for real-time monitoring of production lines and manufacturing process, protection of intellectual property, and compliance with regulations such as HIPAA, GDPR or ISO 27001. Managed IT support providers have the skills and knowledge to design, implement, and maintain IT systems that are tailored to the specific needs of manufacturing businesses.

One of the key benefits of managed IT support in the manufacturing sector is the ability to improve efficiency and reduce downtime. IT issues can significantly disrupt production, leading to delays and lost revenue. By outsourcing IT management, businesses can ensure that their systems are proactively monitored and maintained, minimizing the risk of downtime and increasing productivity.

Another benefit is enhanced security. Manufacturing businesses often deal with sensitive information such as product designs, customer data, and financial information. Managed IT support providers can implement advanced security measures such as firewalls, intrusion detection systems, and encryption technologies to protect against cyber threats.

Manufacturing businesses often require expensive, on-site specialist IT resources to run and maintain their systems. Our cloud solutions can help your manufacturing business considerably reduce your capital spend as you only pay for what you use, whilst taking the hassle and responsibility out of managing your own on-premises hardware and software.

Managed IT Support
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Microsoft Business Applications
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Backup Disaster Recovery
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Managed Wi-Fi system
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Microsoft Office 365

Phone Systems for Manufacturing

Swiftcomm's managed phone systems are essential for modern manufacturing, facilitating efficient communication and collaboration. These systems are tailored to meet the specific needs of the manufacturing sector, offering features such as VoIP and video conferencing to ensure secure and reliable communication with colleagues, customers, and vendors.

One of the major benefits of Swiftcomm's managed phone systems is improved productivity. Call routing and automated attendants ensure uninterrupted communication, allowing employees to focus on their core responsibilities, which can lead to increased efficiency and better overall performance for the manufacturing company.

If your manufacturing staff has requested to work remotely, Swiftcomm offers Gamma Horizon and 3CX products that can supply, install, and support the latest business phone systems. These systems provide a comprehensive list of call management features, making it easy for staff to work smarter and faster without the burden of maintenance or upgrade

Gamma Horizon and 3CX Phone system for manufacturing companies
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Broadband and Connectivity
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Business Mobiles & Tablets
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Business Calls & Lines
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Business Broadband Deals
iPad Deals

Cyber Security for Manufacturing

Swiftcomm offers a range of cybersecurity tools and techniques to prevent and respond to cyber threats, including firewalls, encryption, and regular security assessments. Real-time monitoring and analysis of network traffic enable timely detection and response to threats. Swiftcomm's solutions are tailored to the specific needs of the manufacturing sector, such as securing industrial control systems and protecting sensitive data.

Cybercriminals find the manufacturing industry appealing, so Swiftcomm recommends providing compulsory cybersecurity training for staff onboarding and regular top-up training. Enrolling in cyber essentials, with Swiftcomm's support, helps navigate cybersecurity, including insurance against attacks.

Cyber Security
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Cyber Essentials Certification
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Threat Protection Webinar
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Small Business Cyber Security
Cyber Essentials
Threat Protection

Cloud Solutions For Manufacturing Businesses

Swiftcomm offers a range of cloud solutions and services that can greatly benefit manufacturing firms. Cloud technology solutions provide the ability to store and access data and applications remotely, making it easy for employees to collaborate and work from anywhere. Manufacturing businesses can leverage cloud solutions to streamline their operations, increase productivity & peak performance and reduce costs.

One of the key benefits of Swiftcomm's cloud solutions is the ability to store and manage large amounts of data. This is particularly important for manufacturing businesses, which typically generate vast amounts of data on a daily basis. By leveraging cloud storage, businesses can securely store their data and easily access it when needed. This can also help to improve data analysis, allowing for better decision-making and more informed business strategies.

Swiftcomm's cloud solutions also enable businesses to use software applications without having to install them on individual machines. This reduces the cost of software licenses and the need for IT support, as well as enabling employees to work remotely using the same technology tools.

Disaster Recovery Plans

Swiftcomm's disaster recovery plans are critical for manufacturing businesses as they help identify and mitigate business interruption risks caused by natural disasters, cyber-attacks, or other unforeseen events. By identifying key systems critical to business functions and determining how long the business can function when a system is offline, Swiftcomm can help manufacturing companies ensure that operations are not disrupted, and production continues seamlessly.
Choosing the right disaster recovery option is crucial, and Swiftcomm's team of experts can help you identify and implement the most effective plan tailored to your specific needs. Overall, a solid disaster recovery plan is essential for manufacturing businesses to ensure business continuity, minimize downtime, and protect their reputation and bottom line.

KLM Offices
KLM Engineering Logo

Prior to bringing Swiftcomm onboard, our outsourced support had left KLM Engineering in a vulnerable state. So much so, whilst discussions were ongoing for Swiftcomm to take over the contract, we suffered (what has become all too common) a cyber-attack on all KLM’s systems. Fortunately, Swiftcomm were able to secure the file server, but the remaining were beyond saving. Through complete dedication and a full understanding of the situation, Swiftcomm supported KLM throughout. Rebuilding, reassuring and working closely with KLM, confidence has been firmly established with the resilience of our network infrastructure. Ongoing monitoring of all our network has proven to ensure performance and security are maintained.

Simon Kidd - Operations Director
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