Digital transformation is all about reinventing ways of bringing processes, data, and people together to create better value for your customers while maintaining a competitive advantage in a digital economy.
To assist with your company's digital transformation, Microsoft offers a range of products and tools, including Azure, Dynamics 365, Github, Microsoft Teams, artificial intelligence, and more.
With Microsoft digital transformation techniques, you can expect solutions that will support and scale your company's digital transformation journey.
Because the Dynamics 365 platform is cloud-based, employees can enjoy a hybrid or remote workspace with the same quality tools as in the office. This is because Microsoft's digital transformation tools are not tied to on-premises servers. Dynamics 365 applications include apps such as Sales to promote even more workplace flexibility.
Related: Read more about a hybrid workspace
By using customer journeys in Dynamics 365 Marketing, you can use automated marketing campaigns to maintain your connection to customers at the best times.
Customer journeys are automated, freeing up employee time. Instead of manually starting and following every customer journey and following up with marketing campaigns, their time can now be spent on practical business activities.
Using tools like Dynamics 365, you can better collect data on customers, sales, and how systems perform. This data can be used for better decision-making - including how to market to your customers, how to invest in products, and how to use resources effectively.
Reduced operating costs
Companies that still prefer an on-premise solution need more server capacity and computing power to operate efficiently.
Microsoft's affordable application and automated platform updates mean that you eliminate the need for expensive manual system upgrades. In addition, you don’t need to hire highly qualified IT personnel to oversee your on-premise IT systems and physical servers if you have everything in the cloud.
As a result, moving to the cloud saves a lot of valuable resources and time.
Related: Read more about Cloud Migration
Swiftcomm will help you reinvent your business model, improve your employee workflow productivity, and deepen customer loyalty - all while staying at the forefront of digital innovation. Get in touch with us today to discover how Microsoft’s tools and platforms can help you transform your business and your bottom line.