Managed IT Services for Non-profits

We take care of all your non-profit’s IT support and maintenance needs.

Swiftcomm has extensive experience in providing IT support services for non-profits and charities throughout Peterborough and the surrounding areas. We provide technical support, advice, and guidance on all aspects of technology, including hardware, software, networks, security, and cloud computing. We understand that non-profits have different needs than other organisations, as well as limited resources and tight budgets. 

How it works

We understand how important it is for charities to have a secure, technical setup that works seamlessly to help them reach their future plans. When considering service providers, we understand non-profits need to look for affordable solutions. That’s why at Swiftcomm, we are committed to offering a bespoke solution that works with your budget.

We know technological investment is crucial for the successful future of any non profit organisation, that’s why with our managed IT support, we offer 24/7 support, both with the day-to-day operations and management as well as our service desk.

With years of experience, our IT management team can quickly and efficiently deal with all possible glitches and IT challenges. This will protect your non-profit company and ensure you don’t lose money or time.

We’re more than just there to help you when you have IT-related problems. Our IT management services use remote monitoring software which provides an overview of all your systems. These applications allow us to see any issues in real-time and ensure secure solutions to any potential problems

Our service desk is available 24/7 to provide world-class IT service and support, day or night. By having a dedicated team that takes care of all your needs and offers a tailored service to suit your needs, you will reduce the risk to your non-profit and ensure productivity.

Swiftcomm is also a Microsoft Silver Partner for non-profit organisations.

Outsource your non-profit IT support to a leading U.K. provider

  • A dedicated IT support account manager

    We are proud to offer an exceptional level of service and a better customer experience. Swiftcomm will provide you with your own expert IT support manager who can offer advice for charities on what are the best available options for their budget as well as coordinate your services long-term.

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  • Simplified IT

    Our team of experts don't use technical jargon because not everyone is IT-savvy. This helps us communicate clearly and makes it easy to help you and your employees resolve any issues quickly and easily.  

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  • IT support for your charity 24 hours a day

    You can call us at any hour of the day or night and a member of our IT support staff will answer your call within five rings - guaranteed. Email and webchat are also available. 

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Your Managed IT Services Questions Answered

  • What is included in managed IT services?

    We take care of everything for you. We can be your 24/7 IT support line, as well as manage the day-to-day maintenance so that you and your team can focus on your business.

  • What are the advantages of managed IT support services for your non-profit?

    Peace of mind is the main benefit. Instead of worrying about IT infrastructure management, you can focus on what is most important: running your business while reducing costs.

  • Are managed IT support providers the same as IT staff?

    It is possible, but not always. Many companies, especially larger ones, have both an onsite IT team and managed IT support. Outsourcing your non-profit’s IT support to us allows you to free your staff from repetitive, low-level tasks and allows them to concentrate on more lucrative technology goals.

  • What is the cost of managed IT support for your non-profit?

    Each non-profit’s needs are met with our managed IT support services. We offer competitive pricing which allows us to provide a high-quality service at a reasonable price.

  • How can I pay for managed IT support?

    One monthly fee is all you pay. There are no additional costs, making budgeting easier. As we offer bespoke IT support, the amount you pay will vary depending on your business size.

  • Are you ever required to be onsite?

    No, as the majority of our IT support is provided remotely. We don’t need to visit you onsite and do not want to cause any inconvenience. Sometimes, our engineers may need to visit your premises – if that happens, we’ll do the work as fast as possible to minimise disruption.

Best managed IT services

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    A dedicated account manager on hand to help and guide you

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    Remote IT support that monitors your systems and fixes problems proactively

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    IT help desk available 24/7 to handle any questions and problems